1. Define what “ROI” means for South Lakes coverage
A dashboard is only useful when the firm agrees on what each number means. Bosseo’s public product page describes rankings, calls, leads, forms, video intakes, case-type breakdowns, source attribution, reviews and revenue signals. It also describes leads as contacts classified as Potential New Client, with Current Client, vendor and spam contacts separated. Before reviewing performance around South Lakes, ask whether the geographic label means South Lakes CDP, Matanuska-Susitna Borough, Alaska, or another service area. The Census record identifies South Lakes as a CDP in Matanuska-Susitna Borough; it does not define your firm’s market boundary.
Recommended approach
Bring a written geography definition to the consultation. Ask Bosseo to show how South Lakes-related activity would be distinguished from broader borough or Alaska activity, and agree which events count as a lead, matter, signed case or revenue signal before relying on the dashboard.
