What does the ROI Dashboard show?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review information and trends over time. Confirm the scope and definitions for your firm during the consultation.
Can the dashboard separate Ketchikan from Ketchikan Gateway Borough?+
The Census record identifies Ketchikan and its relationship to Ketchikan Gateway Borough. Ask Bosseo how geographic fields would be represented and filtered for your firm. Do not assume that every Ketchikan-related record uses the same geographic scope.
Does a ranking prove that a Ketchikan lead or case will result?+
No. A ranking or SERP feature is a visibility signal, not proof of demand, a contact, a signed matter or revenue. Review rankings alongside the dashboard’s call, form, intake and attribution records.
How are calls and leads classified?+
The public page describes calls as recorded, transcribed and tagged, and contacts as classified as Potential New Client, Current Client or Other, with leads tagged by case type. Ask the firm-specific consultation how corrections, ambiguous contacts and your own intake categories would be handled.
Can the dashboard show where a lead came from?+
Bosseo’s public page describes source attribution connecting a lead with the channel and page that produced it. Ask how source is defined, what happens when attribution is incomplete and how the source record relates to later matter outcomes.
What should we ask about reliability and access?+
Ask about the meaning of live data, ranking refresh cycles, user permissions, call and transcript access, corrections, recovery, retention and any required integrations. The public page does not establish an uptime level, local infrastructure presence or every possible integration.