1. Define the geographic record before judging performance
Kenai city and Kenai Peninsula Borough are not interchangeable labels. The Census record identifies Kenai as a municipality and places it in Kenai Peninsula Borough. A firm may serve Kenai, the wider borough, other Alaska communities, or a combination of areas. Attribution should therefore be reviewed against the service area your firm actually accepts, rather than against a population figure alone. The relevant question is whether each inquiry can be understood in context: where the person reached you, what service they asked about, and whether the matter belongs to your practice and geographic scope.
Recommended approach
On a consultation, identify the locations and matter types your firm wants to distinguish. Ask how a lead record should represent Kenai city, Kenai Peninsula Borough, broader Alaska coverage, or another service area. Keep those categories separate when reviewing outcomes so a borough-wide decision is not mistaken for a Kenai-city conclusion.
