What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, intakes, lead classifications, case types, source attribution, reviews and trends. Confirm the exact fields and definitions applicable to your firm during the review.
Can the dashboard prove demand for Homer legal services?+
No. Homer’s 2020–2024 ACS population estimate provides population context only. It does not prove demand, search volume, competition, leads, cases or revenue. Use the dashboard to examine defined activity and your own records, not to turn population into a forecast.
How should a law firm define a lead?+
Start by deciding whether the relevant event is a contact, a Potential New Client, a consultation, a signed matter or another stage. Bosseo’s public page describes classifications including Potential New Client, Current Client and Other. Confirm how your chosen definition is applied and corrected.
Can several people use the dashboard?+
The public page describes access for partners, office managers and intake leads. Ask for the permissions available to each role, including who can view or change sensitive information and how access is removed when responsibilities change.
Does the dashboard establish revenue attribution?+
The public page describes leads and matters by case type and a revenue view, as well as source attribution. That does not replace your firm’s own matter and financial records. Confirm the fields, matching rules and evidence required before treating an attributed result as revenue.
What should we ask about reliability and recovery?+
Ask about data availability, missing or delayed calls and forms, correction procedures, retention, export, backup, recovery responsibilities and any service commitments. The public page does not establish a specific uptime level, recovery time or local infrastructure presence.