1. Start with the workflow, not a feature list
Bosseo describes Custom Software as a way to build around how a firm works rather than forcing the firm into a generic workflow. The public service page gives examples including client portals, intake tools, internal dashboards, referral trackers, document intake flows, calculators, and connections between existing systems. For a firm serving Badger, the relevant question is not whether a tool is fashionable or whether the local population proves a need. It is whether a recurring task consumes time, creates re-entry, delays a response, or makes status information difficult to find.
Recommended approach
Bring one concrete bottleneck to the consultation. Describe who performs the task, what information is entered, where it goes next, and what happens when the task is delayed or missed. Ask Bosseo to distinguish a genuinely custom need from a problem an existing product already handles.
