Does Bosseo’s Reputation & Reviews service cover Wetumpka?+
Bosseo offers Reputation & Reviews for law firms, and a consultation can evaluate the firm’s geographic scope. Wetumpka is in Elmore County, Alabama; the firm should confirm which locations it actually serves before defining the program.
Are the reviews supposed to come from real clients?+
Yes. Bosseo’s public service description says its process is for real clients and says it does not buy, fake or incentivize reviews. The firm should still establish its own eligibility and confidentiality rules.
Can the firm request reviews from past clients?+
Bosseo describes campaigns to past happy clients. Whether a particular past client should be contacted is a firm decision that should account for authorization, confidentiality, matter sensitivity and the request’s compliance with applicable policies.
How are negative reviews handled?+
Bosseo describes a professional response process and an option to take concerns offline, with removal requests for reviews that violate Google policies. The firm should approve a protocol for sensitive complaints and avoid discussing confidential matter details publicly.
Will review activity guarantee better rankings or more calls?+
No guarantee should be assumed. Bosseo describes review activity as connected to local visibility, while Google states that automation does not guarantee crawling, indexing or search visibility. Rankings, calls and qualified inquiries should be measured as outcomes, not promised.
What should the firm measure?+
Useful starting measures include review count, rating, recency, response coverage and qualified inquiries whose source can be identified. The firm can decide whether a dashboard or other reporting method is appropriate during the consultation.