What does the ROI Dashboard publicly describe as trackable?+
Bosseo describes tracking for keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case types, source attribution, reviews and trends over time. Confirm the proposed scope and definitions for your firm before relying on any field.
Can it separate Vestavia Hills from Jefferson County and Shelby County?+
The public description says the dashboard can show city data and source information, but it does not establish a particular geographic configuration for every account. Ask how Vestavia Hills city, Jefferson County, Shelby County and any other locations would be defined and reported.
Does every call count as a potential new client?+
No conclusion should be assumed. Bosseo’s public text describes separate classifications for Potential New Client, Current Client and Other. Your firm should agree on the classification rules and review how ambiguous, spam and existing-client contacts are handled.
Can the dashboard prove that a lead became a signed matter?+
The public page describes leads and matters by case type tied to real revenue, but a dashboard view is not proof unless the underlying matter and revenue fields are accurately connected. Ask what records are used, who confirms them and how corrections are made.
Who should be allowed to see calls and transcripts?+
That is a firm-specific governance decision. The public page says partners, office managers and intake leads can receive access, and it describes call recordings and transcripts. Ask Bosseo to review roles, access removal, retention and the firm’s responsibilities before enabling access.
Does a live dashboard guarantee search visibility or revenue?+
No. A live view describes how information is presented and updated; it does not guarantee crawling, indexing, rankings, leads, matters or revenue. Use the consultation to establish measurable definitions and acceptance criteria instead of treating a dashboard as a performance promise.