1. Start with Saks as a service area, not a demand forecast
The Census record identifies Saks as a CDP in Calhoun County, Alabama, rather than as a city or county. That distinction matters when you describe whom the firm serves and when you decide what a local inquiry means. A Saks visitor may be seeking help from a firm whose service area extends beyond Saks, but the population estimate alone cannot tell you how many people need legal help, how many search online or how many inquiries your firm could receive.
Recommended approach
Define the geographic rule before building the intake path. Decide whether location is a qualification question, a routing field, or simply information your team reviews. Keep Saks, Calhoun County and any broader Alabama service area distinct in the flow and in reporting. Ask Bosseo to show how the proposed Video Intake experience would capture and present that distinction without treating population as a forecast.
