What does the ROI Dashboard measure?+
Bosseo’s public product page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, case-type tags, lead classifications, forms, intakes, source attribution, review activity and trends. Ask which items apply to your proposed scope and how each is defined.
Can it distinguish Oneonta from Blount County?+
That should be a consultation question and acceptance criterion. Oneonta is a city in Blount County, and those are different geographic scopes. Ask how city, county and broader Alabama targets would be named and reported rather than assuming they are interchangeable.
Does a ranking prove that the marketing produced a case?+
No. A ranking or citation is a visibility signal. It does not by itself prove a call, qualified lead, signed matter or revenue. Review the dashboard’s attribution fields alongside your firm’s intake and matter records.
What is counted as a lead?+
Bosseo’s public page describes a Potential New Client classification separate from Current Client and Other. Ask how your firm’s categories would be applied, including spam, duplicates, existing clients and inquiries for matters you do not handle.
Can our team inspect calls behind the totals?+
Bosseo states that calls can be recorded and transcribed, with classifications and outcomes attached. Ask about user permissions, recording availability, transcript access, retention and any applicable limitations before relying on those records.
Is the dashboard a separate purchase?+
Bosseo’s public page says the dashboard is included with the Bosseo ecosystem. The consultation should still clarify the proposed ecosystem scope, what data is covered and which items require your firm’s participation or records.