What information does Bosseo say Lead Attribution records?+
Bosseo describes channel, referrer, landing page, device and session detail, with intake answers attached to the journey. Bosseo also describes calls joining the same journey and outcome tracking through consultation and signed case.
Can this distinguish Mobile from Mobile County?+
Bosseo describes source and journey fields, not a specific geographic taxonomy for your firm. Ask during the consultation how your desired Mobile and Mobile County labels would be represented and reviewed. Do not assume the system will apply a geographic distinction that has not been confirmed.
Does attribution prove that a marketing channel caused a case?+
It can provide a traceable journey for review, including the channel, page, intake information and outcome described by Bosseo. A record is evidence for analysis, not a reason to claim that every channel caused a case or that a future result is guaranteed.
Will my intake team need to ask how the person found the firm?+
Bosseo says its instrumentation operates behind the scenes and describes no requirement for staff to use “how did you hear about us?” scripts or manual tagging. Discuss your existing website and intake tools to confirm how the service would fit your specific setup.
Can phone calls be included?+
Yes. Bosseo’s public Lead Attribution page says phone calls join the journey record, including the transcript and case-type tag from the phone system connected to the web journey that produced the call.
Where would the information be reviewed?+
Bosseo says journey-level detail rolls into its ROI Dashboard, with views by channel, case type and page. Confirm the consultation workflow for your firm’s records, outcome definitions and geographic review needs.