What kinds of custom software can Bosseo discuss with a law firm?+
Bosseo’s public Custom Software page describes client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document-intake flows, calculators and integrations between existing systems. The appropriate option depends on your firm’s bottleneck and technical scope.
Do I need a requirements document before contacting Bosseo?+
Bosseo says you can describe the operational annoyance in plain language and that its team will ask questions and turn the problem into a scoped build. You should still bring the current workflow, the information involved, the users and the result you need to evaluate.
Can custom software connect with our existing systems?+
Bosseo describes connections with a firm’s website, intake and dashboard, and refers to CRM, case-management and marketing-stack integrations. Ask for confirmation of the exact systems, fields, permissions, error handling and transfer rules involved in your firm’s proposed build.
How should our firm evaluate permissions and recovery?+
List each information category and decide who may view, create, edit, export or delete it. Then ask how the proposed tool is hosted, backed up, maintained and recovered, and what your staff should do if it is temporarily unavailable. Confirm the details for your specific scope.
Will Bosseo maintain the tool after it is built?+
Bosseo’s public page says its team hosts and maintains the tools it builds and provides updates, fixes and improvements. Confirm what maintenance, changes, support and hosting arrangements apply to the software you are considering.
How do we know whether custom software is appropriate?+
Custom software is worth evaluating when a defined workflow remains poorly served by available tools or when manual handoffs create a problem your firm can describe and measure. Compare the custom scope with an off-the-shelf option, the current process and the staff effort required to adopt either choice.