What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case types, source attribution, reviews and trends over time. Confirm the definitions and availability that would apply to your firm.
Can the dashboard prove that Glencoe has legal demand?+
No. The Census record provides a population estimate and county relationships for Glencoe, but those facts do not prove demand, competition, search volume, leads, cases or revenue. The dashboard should be used to review measured activity, not to turn population into a forecast.
How should our firm define a lead?+
Choose the definition that fits your intake process and document it. Bosseo’s page describes Potential New Client, Current Client and Other classifications. Ask how ambiguous contacts are handled and keep a classified contact separate from an accepted matter or revenue event.
Can we review calls behind a dashboard number?+
Bosseo’s public page says calls are recorded and transcribed and that counted calls have recordings and transcripts attached. Ask about access, retention, correction authority and any applicable handling terms before relying on those records.
Does the public page confirm integrations with our systems?+
No particular integration should be assumed from the public page text. Ask Bosseo to identify any supported connection, the information exchanged, permissions required and recovery behavior. If those details are not confirmed, treat the connection as an open decision.
What should we ask about access and recovery?+
Ask who may view, edit, classify and export records; how access is revoked; how historical information is recovered; what happens during an interruption; and which retention or ownership terms apply. Request written answers for any requirement that affects your firm’s operations.