What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, intakes, lead classifications, case-type breakdowns, source attribution, review information and trends over time. Confirm which fields apply to your proposed scope.
Can the dashboard distinguish Eufaula from Barbour County?+
That should be confirmed in consultation. Eufaula is a municipality recorded in Barbour County, but the public page does not establish the exact geographic reporting configuration for a particular firm. Ask how each area would be defined and displayed.
Does a ranking prove that my firm received a client?+
No. A ranking is a visibility measure, not proof of a call, lead, retained matter or revenue. Review the attribution path and keep those stages separate when setting acceptance criteria.
How are calls treated in the public description?+
Bosseo says calls can be logged, recorded, transcribed and tagged by case type, and that contacts can be classified as Potential New Client, Current Client or Other. Ask how exceptions, corrections and access to recordings are handled for your firm.
Does the public page confirm integrations with my systems?+
No specific integration should be assumed from the public description. Ask Bosseo which data connections are available for your firm and what information would remain outside the dashboard.
What should I bring to a consultation?+
Bring your practice-area list, geographic definitions, intake categories, user roles and the management questions you want the dashboard to answer. Also identify any confidentiality, retention or review requirements your firm applies to calls and matter data.