1. Make the first explanation easier for Demopolis visitors
A contact form usually asks for a name, contact information and an open text description. Bosseo describes Video Intake as a guided survey that lives on the website and uses video to walk visitors through one question at a time. Bosseo says the flow is built around practice areas and can capture case type, urgency and fit. That distinction matters for a firm serving a defined municipality and its surrounding county: the intake should help a visitor identify the relevant path instead of forcing every inquiry into the same box.
Recommended approach
Review the first decision a visitor must make. Decide which practice-area choices belong in the opening path, which questions are necessary before a person can be contacted, and which topics require attorney review rather than automated qualification. Keep the flow focused on collecting information your team can act on.
