What does the ROI Dashboard describe tracking?+
Bosseo’s public product page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review counts and trends over time. Confirm the proposed scope for your firm during the consultation.
Can it report on Cullman and Cullman County separately?+
The public page says the dashboard can show city data, but it does not establish a specific Cullman configuration. Ask Bosseo how geographic labels would be defined and displayed for your firm. Cullman city is a municipality in Cullman County, so the two should not be treated as interchangeable without a deliberate reporting decision.
Does a lead automatically mean the firm retained a case?+
No. A lead classification is not the same as a qualified consultation, signed engagement or revenue record. Ask how the proposed dashboard distinguishes potential new clients from current clients and other contacts, and compare important outcomes with the firm’s own records.
Can the firm review the calls behind a number?+
Bosseo’s public page describes recorded and transcribed calls attached to counted calls. Before relying on that capability, ask about permissions, access, retention, correction of tags and the firm’s obligations for handling confidential information.
How should partners use rankings and call data together?+
Use them as related signals, not interchangeable outcomes. Review whether a ranking or visibility change preceded inquiries, then examine case type, source and intake disposition. Do not describe a ranking position or call count as revenue without supporting firm records.
What should we confirm before choosing the product?+
Confirm geographic definitions, metric rules, attribution limits, refresh cycles, access permissions, correction procedures, recovery expectations and any proposed connections to other systems. Also ask which items are included in the proposed scope and which require separate discussion.