What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey embedded on a law-firm website. Visitors answer questions organized around the firm’s practice areas, and the completed inquiry can be delivered with its answers attached for the firm’s review.
How is it different from a contact form?+
A contact form generally leaves the visitor with open fields and a free-text description. Bosseo’s described approach uses video guidance and a structured, practice-area-specific question path. Your firm still decides what information to request and how to evaluate it.
Can a Clanton firm use different paths for different services?+
Bosseo’s public page says each practice area can have its own qualification path. During consultation, confirm how many paths are appropriate for your firm, which questions belong in each path and how case-type routing would work.
Where does a completed intake go?+
Bosseo says completed inquiries can be delivered to a team with answers attached and describes delivery to an inbox, CRM or case-management system. Confirm the exact destination, fields, permissions and implementation scope for your firm before deciding.
Does Video Intake determine whether the firm must accept a case?+
No conclusion about representation should be drawn from an intake submission. The flow can collect information selected by the firm, but your lawyers and staff must apply the firm’s own review, conflicts and engagement procedures.
What should we measure after implementation?+
Choose measures that answer your operational questions, such as completed and incomplete intakes, case-type routing, response timing and consultation readiness. Bosseo does not establish a Clanton-specific benchmark, lead volume, case result or revenue outcome.