1. Measure the journey, not just the first answer
A prospective client may not remember whether they first found your firm through an organic result, an AI referral, a Local Services Ad, a direct visit or a referral. Bosseo’s public Lead Attribution page describes channel, referrer, landing page, device and session detail for each journey. It also describes connecting calls and intake answers to that record. For a firm serving Auburn and Lee County, this distinction matters because the city’s population figure cannot tell you which legal service pages, channels or visits produce qualified inquiries.
Recommended approach
Review whether your current records preserve the first meaningful visit, later sessions and the page that preceded contact. In a consultation, compare that information with what your intake team currently records and decide which journey fields should guide budget and service-page decisions.
