Start with the geography you intend to measure
The 2020–2024 ACS 5-year population estimate is 8,766, with a margin of error of 49. For your dashboard review, the important question is whether a tracked location means Andalusia, Covington County, Alabama, or another service area your firm chooses. A city-level ranking and a county-level intake report are not interchangeable.
Recommended approach
Ask Bosseo to show how location labels will appear in the dashboard and how you will distinguish Andalusia from Covington County and the rest of Alabama. Decide which geographic definitions belong in ranking views, lead reports and case-type comparisons. Keep the scope explicit so a number for one place is not presented as evidence about another.
