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Introducing the ‘Book a Call’ Feature in Bosseo CRM for Enhanced Agency Support
In our constant endeavor to provide exceptional service and support to our Bosseo CRM users, we are thrilled to introduce the new ‘Book a Call’ button feature. This initiative is designed to streamline communication between agency admins and our Ad Manager team, facilitating seamless engagements and personalized assistance when you need it most.
Seamless Access to Assistance
The ‘Book a Call’ button is a strategic enhancement to the Bosseo CRM platform, intended to provide agency admins with direct access to our Ad Manager team for personalized support. By clicking this button, users are redirected to the Ad Manager team’s calendar, where they can conveniently schedule a session to discuss configuration help, provide product feedback, ask billing-related questions, or explore any queries about product capabilities.
Why This Matters
Many users have expressed uncertainty about how to proceed after engaging with our Ad Manager or needed clarity regarding our reselling model, product capabilities, and billing structures. The ‘Book a Call’ button is specifically designed to address these pain points by offering a direct line to assistance, thus enabling smoother onboarding processes and configuration help. This feature not only reduces confusion but also enhances user engagement by providing guided support at pivotal decision-making moments.
Key Locations for the ‘Book a Call’ Button
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Sub-account Onboarding Screen
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Ad Manager Card Under Agency > Reselling Section
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Ad Manager Campaign Home Page
In these key sections, users can easily find and utilize the ‘Book a Call’ button to get in touch with our Ad Manager team without any delays or barriers.
Specific Use Cases
For Home Improvement Businesses
In the home improvement sector, precise scheduling and task management are critical. The ‘Book a Call’ feature allows agencies in this industry to connect directly with the Ad Manager team. This connection can facilitate the fine-tuning of campaigns to target specific demographics, discuss new marketing strategies, or resolve billing inquiries swiftly. This integration ensures that your marketing efforts are as effective as the services you offer.
For Law Firms
For legal practices, clear communication with potential clients and the wider community is essential. The ‘Book a Call’ button provides law firm administrators the opportunity to discuss strategies on effectively advertising their services through targeted campaigns. Whether it’s addressing complex legal billing models or strategizing on new service offerings, this feature makes expert consultation straightforward and efficient.
For Medical Practices
In the medical field, maintaining an active and informed client base is a pillar of success. Through the ‘Book a Call’ button, medical practice administrators can liaise with the Ad Manager team to optimize their online presence, create awareness campaigns about new health services, or manage patient communication through enhanced campaign strategies. The ease of scheduling consultations ensures that medical professionals can maintain focus on patient care.
Enhanced User Engagement and Feedback
This new feature represents a significant advancement for the Bosseo CRM platform by providing real-time feedback and support from the Ad Manager team, ultimately aiding user adoption and satisfaction. The integration of this feature empowers agency admins to tackle operational challenges and explore new opportunities with confidence and ease.
Conclusion
At Bosseo, we are committed to continuously improving the experience we offer our users. The ‘Book a Call’ feature is a testament to this commitment, offering unparalleled access to expert support precisely when it is needed. Whether you are part of a home improvement business, a law firm, or a medical practice, the power to connect directly with our Ad Manager team will enhance your operations and drive your success.
