WhatsApp: Template Folders & Delivery Insights
Bosseo is revolutionizing the way businesses manage their WhatsApp templates with the introduction of Template Folders and Delivery Insights. This feature provides a comprehensive upgrade to help businesses streamline their WhatsApp communications by organizing templates with greater flexibility and gaining immediate insights into delivery metrics.

Template Folders: Streamline Your Workflow
The Template Folders feature allows businesses to organize their templates in custom folders based on different criteria such as campaigns, languages, or teams. By implementing a folder structure that mirrors your workflow, you can easily nest sub-folders and create an organized template library. This organization is crucial for businesses managing large volumes of templates, easing the process of locating and using the right template in seconds.
Efficiency and Flexibility
– Create and manage folders to categorize templates by campaign focus, target audience language, or specific team access.
– Nest sub-folders for deeper classification possibilities, accommodating complex workflows.
– Drag-and-drop functionality allows for quick rearranging and organization of templates.
– Real-time breadcrumb navigation ensures you are always aware of your location within the folder hierarchy.
Delivery Insights: Performance at a Glance
With Delivery Insights, businesses gain instant visibility into template performance, showcased directly in the template list without requiring additional clicks. This feature highlights key delivery metrics and trends for informed decision-making.

Immediate Performance Indicators
– View Delivered Count in the template list for quick performance checks.
– Compare Weekly Delivery Trends to track changes in send performance over time, utilizing simple percent change indicators.
Why It Matters
The integration of Template Folders and Delivery Insights into Bosseo CRM provides significant advantages:
1. **Faster Template Discovery**: Navigate large libraries of templates with ease, reducing time spent searching and increasing operational efficiency.
2. **Increased Visibility**: Access delivery metrics at a glance, enabling swift analysis and strategy adjustments without delving into detailed reports.
3. **Improved Workflow**: Simplifies the development and tracking of WhatsApp messages, aligning with the needs of busy teams.
4. **Enhanced Organization**: Begin utilizing folders today for a tidier workspace and enhanced performance insights.
Use Cases Across Industries
Home Improvement
For home improvement businesses, the organization afforded by Template Folders reduces the administrative burden during campaigns. By categorizing templates according to service offerings or customer segments, team communication becomes more coherent, and client interactions are more personalized. Delivery Insights assist in determining which messages resonate best, ensuring targeted campaigns effectively engage homeowners.
Law Firms
In legal contexts, ensuring that communication is both clear and timely is critical. Law firms can leverage Template Folders to organize client-specific or case-specific templates, ensuring that attorneys can quickly access necessary communication records. Delivery Insights help assess the effectiveness of legal reminders or contract updates, optimizing follow-up strategies.
Medical Practices
Medical practices can benefit from efficient patient communication by using Template Folders to organize messages by department or type of care (e.g., appointment reminders, prescription updates). Delivery Insights enable practices to track message delivery success rates, ensuring critical health information reaches patients promptly. This capability fosters trust and encourages patient adherence to medical advice.
Bosseo CRM’s Template Folders and Delivery Insights represent a significant leap forward in template management and communication efficiency. This update empowers businesses in various sectors to enhance their messaging strategies, streamline operations, and ultimately deliver smarter communication solutions. Embrace this powerful feature today to experience a more organized and performance-driven approach to your WhatsApp communications.




