Announcing New Voice Call Pricing Updates: Effective September 12, 2025
Attention Bosseo CRM users! As part of our ongoing commitment to transparency and to improving our services, we are updating our carrier rates for outbound voice and incoming minutes in select countries. Starting September 12, 2025, these changes will be automatically applied to enhance cost-management and ensure efficient billing processes for high-volume call users. Here’s everything you need to know about these updates.
What’s Changing?
Outbound Voice (Programmable Outbound Minutes)
- United Kingdom — Special Services: Other $0.3103 → $0.3260
- Uruguay — Mobile $0.4590 → $0.5279
- Panama — Mobile $0.0250 → $0.0288
- Ireland — Mobile (from Surcharged Zone 1) $0.0433 → $0.0457
- India $0.0632 → $0.0666
- Haiti $0.0250 → $0.0294
- Vietnam $0.1200 → $0.1380
- Australia — Major Cities $0.0200 → $0.0212
- Syria — Mobile $0.0500 → $0.0525
- India — Major Cities $0.0473 → $0.0497
- New Zealand — Mobile $0.4354 → $0.4574
- Australia $0.0240 → $0.0252
Inbound Voice
- UK — Toll Free Local Incoming Minutes $0.3143 → $0.3300
- Italy — Toll Free Mobile Incoming Minutes $0.4394 → $0.4614
- Czech Republic — Toll Free Mobile Incoming Minutes $0.3022 → $0.3173
- Italy — Toll Free Incoming Minutes $0.1500 → $0.1575
- Hong Kong — Local Incoming Minutes $0.0100 → $0.0105
- Colombia — Local Incoming Minutes $0.1667 → $0.1752
- Puerto Rico — Local Incoming Minutes $0.3250 → $0.3413
Why It Matters
These updates are crucial for users handling extensive call volumes, as they empower more precise management of communication costs. By informing you in advance, we aim to eliminate any unexpected billing surprises, allowing you to align these changes with your financial planning seamlessly.
Use Cases Across Different Sectors
Home Improvement Businesses
For home improvement companies, reliable and cost-effective communication is key. You need to frequently interact with clients, suppliers, and contractors to ensure seamless project execution. With updated voice call rates, you can allocate resources more efficiently to maintain this critical communication network without inflating overhead costs. Automatic rate adjustments enable you to focus more on service delivery and enhancing customer satisfaction without worrying about abrupt budget surges.
Law Firms
Legal practitioners depend heavily on voice calls to engage with clients, liaise with other legal entities, and discuss sensitive matters over secure lines. With our transparent pricing changes, law firms can anticipate and control their spending better. The automatic adoption of these rates ensures that attorneys and legal teams maintain their focus on case preparation and client representation, rather than financial adjustments.
Medical Practices
Medical practices thrive on robust communication channels for appointment scheduling, patient follow-ups, and emergency services. The rate updates cater to your need for budget predictability, allowing you to optimize call handling processes across extensive patient interactions. This results in uninterrupted patient care, ensuring that operational efficiency aligns well with fiscal responsibilities without compromising service excellence.
What You Need to Do
Simply relax—there’s no action required on your part. These rate adjustments will take effect automatically on September 12, 2025. By keeping you informed ahead of time, we reinforce our commitment to transparency and service continuity as a foundational principle at Bosseo CRM.
Stay informed and continue thriving effortlessly with Bosseo as your loyal partner in growth. If you have any questions, feel free to contact our support team for assistance. We are here to ensure every phone call you make and receive contributes positively to your business objectives.
