Understanding the Voice Call Pricing Update: What It Means for Bosseo CRM Users
Starting August 11, 2025, Bosseo CRM users will experience changes in the pricing of Programmable Voice outbound minutes and toll-free local incoming minutes across various countries. This update follows an announcement from our downstream carrier about new pricing adjustments that will automatically apply to your account on that date. Understanding these updates thoroughly will help you manage and budget for your communication needs more effectively.
Comprehensive Overview of Pricing Changes

- Examples of outbound voice pricing changes include rate increases in countries such as St. Lucia, Kazakhstan, and Togo, with variations depending on local market conditions. Specific examples include St. Lucia – Mobile: $0.4800 to $0.5040, and Kazakhstan – Mobile: $0.3350 to $0.3518.
- Toll-free local incoming minutes will also be subject to new rates, ensuring continued quality and service delivery.
No Immediate Action Required
There’s no need to adjust your accounts manually; these changes will be automatically reflected from the specified date. This ensures that your voice calling capabilities continue without interruption or additional administrative overhead on your end.
Reasons Behind the Change
This update is crucial for managing voice call costs, particularly for high-volume campaigns. By staying informed of pricing changes in advance, users can plan efficiently and avoid unexpected billing surprises.
Use Cases Across Different Industries
Home Improvement Sector
For businesses in the home improvement sector, such as contractors or repair services, these pricing updates mean that you can predict the costs associated with call campaigns more accurately. Keeping potential customers informed about pricing changes, promotional offers, and service updates becomes more streamlined and cost-effective. Seamless communication ensures you maintain relationships with past clients while effectively reaching out to prospective ones.
Legal Practices
Legal professionals can leverage the newly updated call pricing by optimizing their client engagement strategies. Lower call rates mean more frequent client check-ins, increased accessibility, and the ability to manage longer consultations over the phone without the anxiety of soaring costs. This can enhance client satisfaction and retention in the legal field where trust and communication are paramount.
Medical Practices
The medical field depends heavily on efficient and clear communication. With these updates, practices can better budget for routine follow-ups with patients, informative calls, and appointment reminders. Ensuring patients are consistently informed can enhance the quality of service and patient trust, vital for a practice’s reputation and functionality.
The Benefits of Updated Rates for Strategic Planning
As Bosseo CRM continues to improve its offerings, these changes reflect broader trends toward transparent pricing and enhanced service capabilities. By adopting these new rates, businesses can not only maintain but enhance their communication strategies, ensuring a competitive edge in their respective markets.




