View and delete cards on file with the Manage cards feature

 

Introducing the New Manage Cards Feature in Bosseo CRM

In today’s fast-paced business environment, managing customer relationships efficiently is paramount. Businesses across various sectors require effective tools to keep customer interactions smooth and secure. The recently introduced ‘Manage Cards’ feature in Bosseo CRM addresses these needs by allowing businesses to handle their customers’ card information like never before.

Manage Cards Feature Screenshot

What’s New?

The ‘Manage Cards’ feature presents businesses with the capability to manage the cards stored on file for their customers. This can be particularly useful for cards previously added using the ‘card on file’ service or those used in transactions saved for future use. More importantly, it introduces an added convenience where businesses can now delete cards from the customer’s data as required.

However, to ensure security, the feature incorporates distinct protocols. For cards not tied to an active subscription, a standard confirmation prompt will appear. While if a card is associated with an ongoing subscription, the feature still permits deletion but issues a special warning before confirming the removal.

You can access this cutting-edge feature in Bosseo CRM by navigating to Contacts > Contact Details > the dollar icon > Actions > Manage Cards.

Manage Cards Access Path Screenshot

Use Cases Across Different Industries

Home Improvement Industry

For businesses in the home improvement sector, maintaining a swift payment process is as essential as delivering high-quality service. By using the Manage Cards feature, home improvement businesses can efficiently manage payment details without interrupting the service flow. They can keep cards of repeat clients for prompt transactions and ensure a frictionless experience from booking to billing. This function not only streamlines operations but also heightens customer satisfaction by offering more flexible payment options.

Home Improvement Use Case Screenshot

Legal Practices

Law practices can appreciate the security and efficiency that the Manage Cards feature injects into their financial dealings. With this tool, law firms can easily manage client billing information, allowing them to focus on providing legal services rather than administrative tasks. Automatically storing and managing client card details ensures that the law firm can swiftly address retainer fees and other expenses without administrative delays.

Law Practice Use Case Screenshot

Medical Practices

The Manage Cards feature is particularly beneficial for medical practices where having patient billing information on file facilitates faster checkouts and less waiting time. With the added benefit of secure deletion, practices can ensure they no longer hold potentially outdated or unwanted data, aligning with compliance requirements like HIPAA. This ensures that practices maintain efficient billing operations while safeguarding patient information.

Looking Ahead

While the new Manage Cards feature already offers incredible efficiency and security, we’re not stopping there. Future updates will include the ability to add, view, and manage cards for PayPal and Custom Payment Providers. Additionally, we aim to support more payment methods directly from the UI, providing even greater versatility and convenience for our users.

The Manage Cards feature in Bosseo CRM is a testament to our commitment to empowering businesses with the tools they need to succeed in today’s competitive landscape. Whether you’re in home improvement, law, or healthcare, managing financial transactions has never been easier or more secure.

View and delete cards on file with the Manage cards feature - Bosseo CRM

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