Introducing Enhanced Video Conferencing Capabilities with Bosseo CRM
Amidst the evolving landscape of digital collaboration, we are proud to announce a groundbreaking update to our Bosseo CRM—enhanced video conferencing capabilities through Zoom and Microsoft Teams integrations. This new feature expands its utility across multiple locations and teams, offering unrivaled flexibility and streamlined operations for our diverse client base. It marks a significant leap forward in simplifying appointment management across different subaccounts, ensuring a more fluid experience in managing remote collaborations and engagements.

What’s New
Connectivity Across Multiple Locations
- Users can now connect the same Zoom or Microsoft Teams account across various locations. This eliminates the need for multiple accounts for different locations, enhancing the consistency of scheduling and meetings.
- Allow multiple users to integrate the same Zoom or Microsoft Teams account, regardless of whether they are in the same or different locations.
Real-World Applications
Home Improvement Industry
In the home improvement sector, contractors and supervisors often have to coordinate across multiple project sites. By using a single Zoom or Microsoft Teams account across all locations, teams can convene at short notice to discuss project updates, share real-time visuals of work sites, and resolve on-site issues promptly. This ensures projects proceed smoothly without the delays associated with miscommunication or travel.
Legal Practices
Law firms frequently juggle appointments and meetings both within different branches and with clients worldwide. The ability to use one Zoom or Microsoft Teams account across various firm locations facilitates seamless communication, document sharing, and real-time case discussions, significantly streamlining operations. Legal professionals can maintain pivotal client relationships and uphold firm-wide standards for client management without the logistical complexities of multiple conferencing accounts.
Medical Practices
The healthcare sector, particularly multi-location practices, can greatly benefit from this feature. Doctors and administrative staff can efficiently manage and participate in virtual consultations, patient follow-ups, and interdisciplinary team meetings. Using one consolidated account minimizes the scheduling chaos and potential errors associated with handling different accounts across varied medical facilities.
How to Implement
- Navigate to Calendars → Settings → Connections → Video Conferencing.
- Select “Add New” to connect your Zoom or Microsoft Teams account.
- Follow the OAuth process to complete the setup.
- Ensure the connected account is specified as the meeting location in the calendar you are configuring to utilize dynamic meeting links.
Key Benefits
- Achieve a consistent conferencing experience across all locations, reducing the need for multiple accounts.
- Facilitate better collaboration among teams, enhancing communication efficiency and project outcomes.
- Simplify management tasks for users handling bookings across multiple subaccounts, streamlining workflows and reducing administrative overhead.
Our latest enhancement on Bosseo CRM not only advances functionality but underscores our commitment to improving user experiences. We anticipate that these capabilities will empower business professionals across different sectors to achieve operational excellence in remote collaboration.




