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Updated Messaging Policies for Canadian 10DLC Numbers: A2P Registration Requirements
In alignment with evolving industry standards, our messaging policies concerning Canadian 10-digit long-code (10DLC) numbers are being updated. This transition focuses on enhancing compliance and ensuring high standards for message deliverability to recipients across Canada and the United States.
Key Changes: Adapting to A2P Requirements
Messaging from Canada to the United States
Effective immediately, all messages sent from Canadian 10DLC numbers to U.S. recipients must be initiated from Application-to-Person (A2P) registered numbers. This change applies to both new and existing Canadian numbers, ensuring consistency and compliance with U.S. regulations to facilitate smooth cross-border communication.
Messaging within Canada
From a specified effective date, any new Canadian 10DLC numbers intended for messaging Canadian recipients will require mandatory A2P registration. However, existing Canadian 10DLC numbers will not be obligated to undergo A2P registration unless specified under separate guidelines.
Important Distinctions
These updates are singular to 10DLC numbers, excluding Toll-Free (TF) numbers which remain unaffected and continue under existing operation guidelines.
Understanding A2P 10DLC Registration
A2P 10DLC is a streamlined system allowing businesses to send Application-to-Person messaging through standard 10-digit long codes. By registering under this structure, businesses assure adherence to carrier regulations and bolster message deliverability. For a detailed exploration of A2P 10DLC, consult our comprehensive support article.
Implementation and Compliance Action Steps
– **For Existing Canadian 10DLC Numbers Messaging to the U.S.:** Unregistered A2P numbers should commence registration without delay to align with these new requirements.
– **For New Canadian 10DLC Numbers:** Complete A2P registration before initiating messaging towards recipients within both Canada and the U.S.
Use Cases Across Industries
Home Improvement
In the home improvement sector, businesses heavily rely on effective communication for coordinating projects, confirming appointments, and delivering project updates. Adopting A2P registration ensures that messages are promptly sent and received, improving customer satisfaction by providing real-time updates about deliveries and work schedules.
Legal Practices
For legal professionals, confidentiality and compliance are paramount. Through A2P registration, legal practices can securely communicate sensitive case-related information, ensure timely appointment reminders, and improve reliable client interactions, all while maintaining stringent compliance standards.
Medical Practices
In medical settings, timely and reliable communication can be vital. A2P-registered numbers ensure medical practices can efficiently confirm appointments, send health reminders, and manage patient communications seamlessly. This reliability reduces no-show rates and enhances care coordination, supporting overall patient engagement and satisfaction.
These policy updates underscore Bosseo CRM’s commitment to helping businesses optimally adapt to current compliance frameworks across industries while maximizing communication effectiveness. For further guidance or to initiate registration, reach out to our support team.
