Dynamic Custom Value Picker: A Game Changer for Bosseo CRM
In the fast-paced world of customer relationship management, flexibility and efficiency are critical. Bosseo CRM introduces an important enhancement with the ‘Update Contact Field’ Action, now featuring an expanded Dynamic Custom Value Picker. This update allows users to integrate more field types, moving away from hard-typed static inputs and towards dynamic, live variable interactions. This expansion encompasses Numeric, Select/Dropdown (without needing option IDs), and Monetary fields, heralding a new era of flexibility and compact interactions within the Bosseo CRM environment.

Understanding the New Feature
The newly enhanced Dynamic Custom Value Picker in Bosseo CRM allows users to take advantage of dynamic field types across their workflows, eliminating the manual input of static numbers or text. Instead, the system now offers a choice to compare and set values using live variables from previous steps or stored fields.
- Expanded functionality includes support for Numeric and Monetary fields as well as Select/Dropdown fields.
- This feature allows users to efficiently derive and utilize live variables for real-time actions in workflows.
- Operators available for selection enhance the ability to apply logic through numbers, dates, or values.
How to Utilize Dynamic Custom Value Picker
- Add the ‘Update Contact Field’ action to your existing workflow setup.
- Set the condition row’s right-hand input to Dynamic Value. Choose the earlier step’s output, aligning it with the relevant operator – numerical, date-based, or by value.
- Finalize your workflow by saving and publishing.
It’s worthwhile to note that Select/Dropdown fields work on option IDs; many routine lookups for IDs (like Pipeline/Stage IDs) can be achieved through exports or guides.
Why This Matters?
This noteworthy enhancement addresses the traditional constraints where additional fields or duplicate logic were required to gauge values upstream. Bosseo CRM users now enjoy streamlined processes, accessing dynamic values without redundancies. This advancement allows for more straightforward and efficient workflow designs, ultimately optimizing communication and operational accuracy.
Use Cases: Amplifying Business Sectors
Home Improvement Sector
For businesses within the home improvement domain, Bosseo CRM’s enhanced feature shines in automations engaging multiple service types or pricing tiers. Imagine a workflow that responds automatically to changes in pricing, incorporating discounts based on live user inputs or recent purchases. This dynamic approach optimizes lead conversion strategies and enhances client interactions without the need for constant manual updates and verification.
Legal Practices
Legal practices benefit from these updates through improved data management and communication processes. By using dynamic data inputs for client onboarding, practitioners can efficiently manage client details and service requirements. Automation combined with dynamic Custom Value Picker allows for adjusting legal documents and billing processes based upon real-time client interactions, fostering better client relationships and operational effectiveness.
Medical Practices
In the medical field, accuracy and timely communication are vital. Post-appointment workflows can now automatically update patient records using data from prior steps, like confirmations or feedback through checkboxes or dropdown selections—eliminating manually entered errors and ensuring precision in patient care administration. This level of automation aids practices by ensuring real-time communication enhancements that resonate directly with patient needs and experiences.
Conclusion
The Dynamic Custom Value Picker integration in Bosseo CRM represents a robust shift towards more efficient, seamless workflow automation. By embracing this new feature, various sectors such as home improvement, legal, and medical practices can leverage previously underutilized data points to enrich customer interactions and streamline operational tasks, thereby ensuring an adaptive, intelligent approach to relationship management.




