Skip to content 
Security Update: Customizable Automatic Logout After Extended Inactivity on Bosseo CRM
In an era where cybersecurity threats are on the rise, it is crucial to adapt and enhance the security measures of our digital platforms. Bosseo CRM recognizes the importance of this necessity and is proud to introduce a new automatic logout feature based on extended user inactivity. This security enhancement is designed to empower agencies by allowing them to customize their session management in alignment with compliance requirements and security policies. Let’s delve into this intriguing update and explore its practical applications in different sectors.
What’s New?
Default Timeout for HIPAA-Compliant Agencies
For agencies bound by HIPAA standards, our latest update automatically sets user session timeouts to 24 hours. This change ensures strict adherence to HIPAA’s rigorous security protocols, mitigating risks associated with prolonged account access without activity. It also safeguards sensitive information, contributing to an improved trust and reliability framework for healthcare-related operations.
Flexible Options for Non-HIPAA-Compliant Agencies
Agencies not governed by HIPAA can now fully customize their session timeout preferences, including the potential to select a “Never” logout option. This flexibility allows businesses across different sectors to balance their operational needs with security measures, crafting unique solutions to fit diverse requirements.
Why It Matters
Ensures Compliance
This update is crucial for HIPAA-compliant agencies, ensuring that they meet mandated security practices. Automated logouts reduce the risk of unauthorized access, thereby enhancing the security framework required by regulatory bodies.
Flexible Security Options
For agencies with different compliance obligations, having the ability to customize session timeouts provides flexibility in security management. This feature allows organizations to tailor their session management strategies to accurately align with their security policies and enhance organizational efficiency without compromising on safety.
Benefits Across Different Industries
Home Improvement Companies
Home improvement companies often handle sensitive customer data related to property improvements and personal information. With customizable session timeouts, these companies can maintain a balance between security and uninterrupted workflow. The ability to adjust settings offers adaptability to peak times without constant re-authentication disruptions, ensuring smooth operations and enhanced customer satisfaction.
Legal Practices
Lawyers and legal practitioners deal with highly sensitive and confidential data, making security paramount. The customizable logout feature ensures that legal professionals remain compliant with client confidentiality agreements and data protection standards. By providing the capability to set session timeouts, legal firms can protect client data against unauthorized access when legal professionals are not actively using their systems.
Medical Practices
Medical environments are often high-pressure and data-intensive. For HIPAA-compliant healthcare providers, a standard one-day auto-logout facilitates compliance while reducing the risk of data breaches. For those outside HIPAA’s purview, having the option to set a different timeout period can help manage day-to-day medical operations while maintaining a secure environment.
How to Enable
This feature is accessed through the Agency Settings under the Company page. Agencies can explore different logout options to find a configuration that best suits their policy framework and ensures optimal operational security.
By introducing the customizable automatic logout, Bosseo CRM is paving the way for enhanced security measures across industries. As data protection continues to be a priority, this update allows agencies to navigate their compliance responsibilities with more control and confidence over security management. Our constant drive for security innovations ensures that user experiences are not only efficient but also safe and compliant in an increasingly digital world.
