Introducing a New Revenue Option: Pass Processing Charges or Additional Fees to Your Customers
At Bosseo CRM, we continuously strive to provide tools that empower businesses to optimize their operations and enhance customer journey experiences. One of our latest features, “Pass Processing Charges Or Additional Fees to the Customer,” perfectly embodies this ethos. This new feature allows businesses to pass on any processing charges, miscellaneous expenses, or additional fees, like convenience fees, to their end customers, bolstering economic flexibility and transparency.
Why This Feature is a Game-Changer for Businesses
This feature offers a robust framework for companies to manage the often-unavoidable additional costs associated with transactions. By allowing businesses to levy an additional fee, it offers a balance of transparency and economic scalability. Here’s why this feature is impactful:
Enhancing Financial Management
With this update, businesses have the flexibility to charge according to their requirements. By defining the fee percentage and customizing its label, businesses can make these costs more relatable and understandable to customers, enhancing the transaction’s transparency. This feature helps businesses pass additional fees efficiently, which may result in better financial management and profitability.
Customer Transparency and Choice
By including the additional fees as a distinct line item during checkout or payment processes, customers are given a transparent view of their financial obligations. Businesses can also selectively apply these fees to Invoices, Funnels, Payment Links, Forms, and Surveys, offering granular control over how these charges are presented and managed.
Practical Use Cases Across Various Industries
Home Improvement Sector
For home improvement companies, where project costs can be substantial, this feature allows for a clear breakdown of costs. Additional charges for premium materials or expedited services can be delineated, providing transparency to clients. By clearly indicating these costs, businesses can build trust with their clients who are more likely to appreciate knowing precisely where their money goes.
Legal Practices
Law firms often incur additional processing fees for document handling or court submissions. By using this feature, legal practices can itemize these additional costs during the invoicing stage, ensuring their clients are well-informed about every service component billed. This transparency can improve client relationships and reduce payment disputes.
Medical Practices
In the healthcare industry, clinics and medical practices often handle various administrative expenses. This feature enables practices to pass along charges for services such as telemedicine consultations or express medication orders transparently, fostering patient trust and easing financial operations.
Accessing the Feature
The “Pass Processing Charges Or Additional Fees to Customer” feature is straightforward to activate and is a part of the Payments Settings. Simply navigate to Payments > Settings > Miscellaneous Charges > Processing Charges to set it up. Once enabled, it is available for use across Checkouts, including Funnels, Forms, Surveys, Payment Links, Invoices & Estimates. Currently, the feature is compatible with PayPal and Custom Payment Providers on Invoice checkouts.
Future Enhancements to Look Forward To
We are committed to refining this feature further by adding support for more channels such as Ecommerce, Mobile POS, and Calendars. Future updates will also include channel-specific and payment provider-specific processing fee settings, allowing for a more tailored approach to managing transaction fees.
In Conclusion
The introduction of this feature allows businesses to take charge of their financial strategies. By passing processing charges or additional fees to customers, companies can maintain financial clarity, enhance customer trust, and ensure smooth operational flows across various channels of service. We at Bosseo CRM, are thrilled to offer this feature and invite you to explore its benefits in your business frameworks.
For more details, please refer to our help document.
