Messaging Compliance – Opt-Out and Error Rate

Elevate Your Communication with Bosseo CRM: Messaging Compliance – Opt-Out and Error Rate

At Bosseo, we strive to enhance your experience by continually advancing our CRM capabilities. One of our latest innovations, “Messaging Compliance – Opt-Out and Error Rate,” is designed to empower your agency to efficiently manage messaging capabilities across your sub-accounts. With this new feature, agencies can lift temporary messaging restrictions due to breaches in the opt-out and error rate thresholds, ultimately reducing operational delays and boosting user comprehension of messaging restrictions.

What’s New?

• Notification Banners

  Receive alerts whenever a sub-account temporarily surpasses the error rate and/or opt-out rate thresholds, preventing message dispatches.

• Informative Status Updates

  Our revamped “You are now A2P 10DLC compliant” banner is replaced with a comprehensive status banner at the Phone Numbers section. This feature gives you insights into existing restrictions, aiding in faster resolution times.

• Lift Restriction Capability for Agencies

  Agency owners and admins can now lift temporary restrictions on sub-accounts after breaching error or opt-out rate limits, provided the account is not in a trial period and has been active for at least three months.

Use Cases Across Industries

Home Improvement Industry

In the home improvement sector, maintaining constant communication with clients and potential leads is crucial. Our new messaging compliance feature allows agencies to resolve temporary service blocks swiftly, ensuring clients never miss important updates related to project timelines or promotional offers. The ease with which restrictions can be lifted allows teams to focus more on providing excellent customer service, thus enhancing overall customer satisfaction.

Legal Practices

For legal firms, communication is key to maintaining trust and building robust client relationships. The ability to control messaging restrictions efficiently means legal practices can send court reminders, case updates, and consultation alerts without disruptions. Ensuring seamless information flow can significantly impact your client’s perception positively, thus increasing the credibility of your legal service.

Medical Practices

In the healthcare industry, timely communication could mean saving lives. By employing the Messaging Compliance feature, medical practices can ensure important messages such as appointment reminders, prescription alerts, and wellness tips reach patients without delay. This function is particularly vital for practices aiming to enhance patient engagement and optimize operational efficiency.

Key Benefits

• Seamless Messaging Operations

  Ensures communication lines remain open, reducing the impact of temporary restrictions on sub-accounts.

• Enhanced User Awareness

  Notification banners and detailed status updates provide clarity on the status of messaging restrictions.

• Increased Agency Control

  Agencies hold the power to manage their sub-account restrictions, promoting swift resolution times and minimizing operational delays.

• Improved Customer Experience

  By maintaining constant communication with customers, the business strengthens its reputation and enhances client satisfaction.

Experience a more streamlined, compliant, and error-free messaging operation with Bosseo’s new feature, crafted with an emphasis on end-user control and satisfaction. Stay connected, stay compliant, and fulfill your business communication needs effortlessly.