Boost Your Call Answer Rates with Bosseo CRM’s Latest Feature for A2P Registered Sub-Accounts
For businesses striving to ensure that their calls are answered promptly, Bosseo CRM has introduced an exciting feature that can significantly increase your call answer rates. Particularly beneficial for sub-accounts registered for A2P (Application to Person messaging), this feature leverages SHAKEN/STIR and CNAM registration to improve call credibility and connectivity. By verifying the ownership of phone numbers and showcasing business names to your contacts, this advancement augments both call completion and call answer rates.
Understanding the Role of SHAKEN/STIR and CNAM
SHAKEN/STIR and CNAM play pivotal roles in ensuring your calls stand out amidst the barrage of unidentified calls many consumers receive daily. SHAKEN/STIR is a framework that verifies the legitimacy of calls, signaling to recipients that your calls aren’t spoofed, thereby instilling trust. Meanwhile, CNAM registration helps in displaying your business’s name on your contact’s phone. This combination not only fosters trust but also increases the likelihood of your calls being answered.
The Benefits for Bosseo CRM Users
Automatic Registration for Improved Connectivity
If your sub-account has earlier been registered for A2P to send SMS, your phone numbers have automatically been enrolled for SHAKEN/STIR, ensuring better connectivity without any extra steps. This functionality has been in effect for all new A2P submissions since April 23, 2025, and retroactively benefits older registrations as well.
Easy CNAM Setup
Setting up your CNAM is seamless through Bosseo CRM. Users can input the name they wish to be displayed with just three clicks, without the hassle of technical complexity.
Use Cases Across Various Industries
Adopting these measures through Bosseo CRM can yield significant benefits in diverse fields, enabling your business to remain competitive and trusted across sectors.
Home Improvement Services
For home improvement companies, keeping customers assured that they are conversing with reputable businesses is crucial. When a homeowner receives a call showing a verified business name instead of an unknown number, the chances of the call being answered and a service being booked increase notably. Bosseo CRM’s integration of SHAKEN/STIR and CNAM can optimize communication strategies, ultimately leading to higher customer engagement and conversion rates.
Legal Practices
For law practitioners, confidentiality and trust are paramount, and ensuring that clients recognize incoming calls verifies this trust. By displaying your law firm’s name and affirming number authenticity, potential and existing clients are more likely to respond positively, facilitating smoother communication and thus enhancing client relationships and operational efficiency.
Medical Practices
In healthcare, the importance of verified communication cannot be overemphasized. By employing SHAKEN/STIR and CNAM registration, medical practices can reassure patients that the communication they are receiving originates from a legitimate medical entity, making it easier to convey important notifications or updates and ensuring timely responses from patients.
Take Action Today
If you haven’t yet registered your sub-account for A2P, now’s the time to enhance your call responsiveness. You can manually register for SHAKEN/STIR and CNAM by following our straightforward guidelines on our website. Transform your communication processes and ensure each call counts with Bosseo CRM’s latest update.
