Understanding Forwarding Email Charges at the Sub-Account Level

In the ever-evolving landscape of CRM and email management systems, enhancements that align with business needs are crucial for maximizing efficiency and transparency. At Bosseo CRM, we are committed to delivering such innovations. Among our latest updates is the introduction of charges for forwarding emails at the sub-account level. This move is aimed at providing a clearer and more consistent billing system for our users who leverage LC Email or Mailgun (Location Owned) services.
What’s New?
This update is a part of our ongoing efforts to ensure transparency and consistency in billing. For Bosseo CRM users, this means forwarded emails will now incur charges on par with regular outgoing emails, perfect for businesses looking to understand and manage their costs better.
Key Highlights
Charged Per Email Forwarded
With the new update, each forwarded email will be charged individually when rebilling is enabled for a sub-account. This makes every email activity count under your financial analytics, aiding in precise budget management.
Specific Application Levels
This feature applies specifically to LC Email at both the agency and sub-account levels (if rebilling is active) and Mailgun at the sub-account level, providing adaptability across different operational scopes.
Enhanced Billing Transparency
Our billing system now provides users with detailed notifications, featuring the Billing Source Type and a unique Billing Trigger ID. This increased detail allows for better tracking and verification of your email forwarding charges.
Why This Matters
Ensuring that forwarded emails are billed consistently with other email activities provides users with the accuracy they need to monitor their usage and charges effectively. By updating our system to reflect these charges, we’re advancing our commitment to transparency and operational excellence.
Use Cases Across Industries
Our new email forwarding charge system offers distinct advantages across various sectors, enhancing both operational understanding and financial oversight.
Home Improvement
For home improvement companies, forwarding emails can be a pivotal communication tool, whether it involves sharing project updates or sending contracts. By charging for forwards, these firms can more accurately reflect their communication costs in job quotes and budget reconciliations. The added transparency helps adjust pricing strategies and manage project budgets effectively.
Legal Practices
Law practices rely heavily on precise communication. With the new forward charging system, firms can better allocate communication costs directly to their clients, thereby refining billing precision. This also supports law firms in maintaining accountable records of all client communications, enhancing their service authenticity and trust.
Medical Practices
In medical practices, forwarding emails might involve the transmission of critical patient records or collaboration between specialists. This update ensures that communication costs are adequately covered, which can be crucial in tightly regulated environments where budgeting and cost recovery are essential.
Conclusion
The new email forwarding charge system in Bosseo CRM redefines billing transparency and consistency. By providing granular insight into costs incurred by mailing activities, organizations of all sizes and industries can benefit from improved financial oversight and allocation of communication resources. This update is not just a step towards fiscal clarity but also fosters a more informed approach to managing digital communications. As we continue to advance our CRM offerings, we remain committed to innovating with our users’ needs at the forefront.




