Enhancing Email Customization for Bosseo CRM Users
At Bosseo, we’re continually evolving to enhance the user experience for our clients. Our latest feature, the Preview Default Email Templates in Notification Preferences, epitomizes this commitment. Previously, our clients had the capacity to manage notifications but lacked the ability to preview default email templates. With the latest update, this gap has been bridged, allowing Bosseo CRM users to preview default email templates directly within the Client Portal.
Understanding the New Feature
This feature empowers users to view default email templates across all notification types directly from the Client Portal. By clicking the Eye Icon next to any default email template, users can now preview the template in its entirety. This comprehensive preview capability enables users to make informed decisions about customizing templates to meet their specific needs.
What’s in It for You?
The introduction of this feature offers multi-dimensional benefits:
1. Comprehensive Template Insight
Users can now see the complete structure, tone, and format of the default templates. This insight simplifies the process of creating tailored templates and aids in maintaining consistency in communication.
2. Enhanced Customization Experience
With access to default templates, users can customize their email notifications more effectively. It minimizes trial and error by providing a blueprint for modifications, ensuring that all communications remain professional and contextually relevant.
3. Streamlined User Experience
This feature reduces the guesswork involved in email customization. By providing a transparent look into default templates, users can gain the confidence needed to implement changes that better align with their messaging strategy.




Use Cases Across Industries
Home Improvement
For businesses in the home improvement sector, having access to default email templates can significantly enhance communication with clients. Whether it’s scheduling appointments, sending invoices, or following up on services, businesses can tailor their messages to suit project-specific needs. This customization ensures that the client’s preferences and requirements are at the forefront of every interaction.
Legal Practices
In the legal field, communication precision is paramount. By using the default email templates as a starting point, law firms can ensure consistency in client communication while adapting legal notices or case updates as needed. This function allows for a personalized approach, keeping clients informed in a professional manner, while adhering to legal communication standards.
Medical Practices
Medical practices benefit from this feature by allowing for a professional yet personalized communication channel with patients. Notifications regarding appointments, test results, or health reminders can be easily adjusted to provide clear and concise information, ensuring patients receive vital updates that respect privacy norms.
Implementing the Feature
Step-by-Step Guide
- Navigate to: Sites -> Client Portal -> Settings -> Email Settings.
- Locate the notification options under each relevant child app.
- Find and click the Eye Icon next to the default email template to preview it.
- Review the content and structure of the default email.
- If further customization is needed, click the Edit button to adjust the template to your specific needs.
We encourage all our users to take advantage of this new feature to enhance their client communications. Stay tuned for more updates as we continue to refine the Bosseo CRM experience.