Introducing the “Book a Call” Feature for Ecommerce Stores
We are thrilled to unveil an exciting new feature exclusive to Bosseo CRM and Bosseo.com users — the “Book a Call” button, tailored specifically for ecommerce store owners. This innovative addition aims to simplify and enhance the process of scheduling configuration or support sessions for agency admins directly from the Stores page.
Streamlined Access for Agency Admins
This revolutionary feature is designed to be both intuitive and easy to access. The “Book a Call” button first appears on the onboarding banner during the setup phase. Once the banner closes, the button repositioned to the top-right corner of the Stores page, providing uninterrupted accessibility. However, please note that this button is visible exclusively to agency admins who either haven’t completed the store onboarding process or have had no transactions in the past 15 days. Sub-account users and other admins are not granted access to this feature.
Hovering over the button reveals a tooltip that invites you to “Click to book a call with an expert for any feedback or assistance with configuration.” A simple click opens the booking calendar, letting you select your preferred time slot smoothly.
Why It Matters
Efficient Onboarding and Configuration
The “Book a Call” feature facilitates rapid scheduling of support sessions, ensuring that expert assistance is always just a click away. This functionality is poised to transform the onboarding and configuration process, paving the way for smoother, hassle-free experiences for all involved.
Real-Time Feedback and Engagement
What sets this feature apart is its potential to garner real-time feedback from users, significantly boosting user engagement. By providing timely, expert guidance, the button helps eliminate confusion, creating a seamless user experience that fosters increased adoption and satisfaction.
Exclusive Benefits for Agency Admins
Designed exclusively for agency admins, this feature assists in expediting onboarding and guarantees access to expert support whenever needed. For those not fitting the prescribed criteria, the button remains invisible, preserving the exclusivity of its benefits.
Use Cases Across Industries
Home Improvement
Home improvement businesses can leverage this feature to swiftly address complex configuration queries, ultimately enhancing the project’s execution speed. Since home improvement often involves myriad consultations and site evaluations, booking a call with experts ensures that no delays occur due to setup or configuration issues.
Legal Practices
Legal professionals can use the “Book a Call” feature to ensure that their ecommerce platforms remain compliant and competent. Law firms often deal with highly sensitive transactions and personal information, so immediate access to expert help ensures the smooth integration and operation of their legal services online.
Medical Practices
For medical practices, the reliability and accuracy of an ecommerce store’s setup are of paramount importance. Having access to immediate expert guidance via the “Book a Call” feature can ensure that all configurations adhere to stringent compliance standards, minimizing the risk of technical glitches that could disrupt patient interactions or data management.
In conclusion, the “Book a Call” button for ecommerce stores is a game-changer, offering a streamlined channel for securing expert assistance and feedback. This innovative feature is setting new standards for efficiency and engagement in ecommerce configuration and support, ensuring that businesses across various sectors, such as home improvement, legal, and medical practices, can reap the benefits of expert guidance. As these unique needs are addressed, Bosseo CRM remains committed to facilitating seamless, expert-led support that empowers agency admins to thrive in their respective domains.
