Introducing Better Wallet Recharge Support for International Currencies
We are thrilled to announce a significant update to the Bosseo CRM that will greatly enhance the user experience for our international SaaS v2 users, particularly those utilizing Stripe or Square in regions with non-USD currencies. This update is designed to improve the wallet recharge process, making it more seamless and user-friendly across the globe.
The Problem
Until recently, wallet top-ups were exclusively conducted in USD, leading to numerous failed transactions for sub-accounts operating in local currencies. This currency limitation caused frustration among users in regions such as India (INR), Australia (AUD), Brazil (BRL), Mexico (MXN), and the UK (GBP via Square). The requirement for USD transactions not only led to failed transactions but also increased support overhead, causing unnecessary challenges for businesses using the platform.
What’s Fixed
The new update is a game-changer, aimed at addressing these currency mismatch issues head-on. Here’s what the upgrade includes:
Automatic Currency Detection
The system now automatically fetches the default currency for each sub-account directly from the connected payment provider, ensuring that all transactions are aligned with the local currency requirements of the region.
Inclusive Currency Transactions
All manual and automated wallet recharges will now be processed in the correct local currency, lifting the previous restriction of USD-only transactions. This advancement means that users no longer need to deal with exchange rate concerns during transactions.
The Benefits for Users
This update translates into several benefits for our users, enhancing the overall experience and reliability of business operations:
Successful Transactions
No more issues with failed transactions due to currency discrepancies. This means a smoother experience when managing finances within the CRM, making it easier for businesses and their clients to process payments.
Improved Reliability
For agencies and clients operating in multiple countries, the reliability of transactions supports streamlined operations, enabling them to focus more on business growth rather than financial management hassles.
Use Cases: Industry Applications
Home Improvement Businesses
For home improvement companies working across different countries, the updated wallet recharge feature means they can manage subcontractor payments and client transactions seamlessly in their local currencies. This is crucial when dealing with vendors and suppliers who require payment in their native currencies, ensuring that projects proceed without financial interruptions.
Legal Firms
Law firms operating internationally benefit significantly from the new update as it allows for smooth cross-border transactions in legal services. Whether it’s billing clients in various countries or managing funds for cases, the flexibility to work with local currencies removes barriers associated with currency conversion and transaction failures.
Medical Practices
In the healthcare sector, especially for practices that serve international patients or have partnerships across borders, the update allows for efficient handling of payments. This facilitates quicker billing processes and enhances the quality of service delivery, allowing medical professionals to focus more on patient care rather than administrative hiccups.
Conclusion
This enhancement to Bosseo CRM empowers businesses by removing currency transaction barriers, fostering smoother financial operations, and reducing the room for error. We are committed to delivering improvements like these to help your business thrive in an increasingly global marketplace. Stay tuned for more updates aimed at further enhancing your experience with Bosseo CRM.
