Cleaner, Clearer lc-phone Billing is Here
In a dynamic business environment where transparency and efficiency are paramount, Bosseo CRM is excited to announce the enhanced billing process for the lc-phone products. The new centralized billing system aims to create a seamless and unified user experience across all agencies by organizing charges for SMS, Calls, Usage categories, and other types all in one place. Set to be fully implemented by May 26, 2025, this upgrade promises a clearer and more intuitive billing experience for all.




What’s Changing?
The improved billing structure processes all lc-phone charges through a centralized system, providing a clearer category and label for each charge by product type. This not only aligns with the current phone number billing but also sets a foundation for enhanced visibility and consistency across all billing data 【4:4†source】.
No Action Required
The transition to this improved system is designed to be effortless for users. No action is needed on their part, as changes will automatically reflect upon full rollout completion.
Why It Matters
This overhaul aims to offer a more comprehensible billing system, allowing for easy identification and interpretation of different charge types. Clients can now better understand their usage across various lc-phone products, enhancing financial clarity and decision-making.
Looking to the Future
The integration of the centralized billing system is just the beginning. With the full rollout expected by May 26, 2025, future updates will introduce parent product categories, simplifying billing navigation. A new user interface, featuring expandable billing sections by product family, is also anticipated to offer a more intuitive view. These changes promise to shape a more effective and streamlined billing experience for all users.
Use Cases for Enhanced Billing
Home Improvement Agencies
Home improvement agencies can greatly benefit from centralized billing by achieving a clearer understanding of communication costs related to project management. By categorizing charges accurately, business managers can optimize budget allocations towards communication tools essential for client liaison and project execution 【4:18†source】.
Law Firms
For legal professionals, transparent billing becomes invaluable as it provides precision when charging clients for communication-related expenses. Law firms can integrate this system into their existing billing structures, ensuring that every call, SMS, or usage is accounted for, thereby enhancing client trust and operational transparency 【4:17†source】.
Medical Practices
In medical practices, patient communication is crucial. The newly structured billing system allows medical professionals to track communication usage effectively, optimizing patient reminders and follow-ups. By understanding charges through clear billing insights, medical offices can manage their operational costs better and provide uninterrupted care 【4:18†source】.

As the rollout progresses, the Bosseo CRM continues to ensure that all agencies transition smoothly to this new billing infrastructure, reflecting its commitment to enhancing user experience and operational efficiency in every aspect of client interaction.